In this three-day workshop based training, participants will learn the essentials of software quality assurance and control, and the role of Software Quality Assurance (SQA) in software development projects.

Learning objectives:

- Gain an insight into the SQA role

- Apply SQA techniques and tools in software development projects

- Understand the implementation requirements in different quality models – E.g. ISO 9001,  CMMI, Six Sigma

Who should attend

This course is designed for those who is taking or will take up the SQA role.

-          quality / testing professionals, quality managers,

-          project managers, project leaders, and test leaders.

To gain the most out of the course, participants are expected to have at least one year of software industry experience.

Methodology:

Workshop based

- 60% Classroom presentation

- 40% Practice sessions – group exercises, role plays, case studies.

Through group exercises, participants will apply the principles of SQA in situations similar to a real life environment.

Agenda:

1. Quality systems

2. Establishing IT Quality Function

3. Software Quality Assurance

4. Quality Model and Quality Assessment
- ISO, Capability Maturity Model Integration (CMMI), Six Sigma

5. Process Management

6. Auditing and Review
 
7. Testing Concepts

8. Software Configuration Management

9. Risk Management

10. Measure